Individual FAQ's
- What is HelpNet USA and how can I use it?
- What is your website terms privacy policy?
- How do I search for a specific nonprofit organization?
- How do I find a volunteer opportunity?
- What is a "virtual" volunteer opportunity and how do I find one?
- What should I do if the nonprofit I emailed through HelpNet does not contact me?
- Is there a way for me to be alerted of new, upcoming opportunities by email?
- How do I add my availability or update my personal information?
- What do I do if I forget my username and password?
- What are "cookies" and how do I enable them?
- How can I help spread the word in my area about HelpNet USA?
- What is HelpNet USA and how can I use it?
- What is your website terms privacy policy?
- How do I search for a specific nonprofit organization?
- How do I find a volunteer opportunity?
- What is a "virtual" volunteer opportunity and how do I find one?
- What should I do if the nonprofit I emailed through HelpNet does not contact me?
- Is there a way for me to be alerted of new and upcoming opportunities by email?
- How do I add my availability or update my personal information?
- What do I do if I forget my username and password?
- What are "cookies" and how do I enable them?
- How can I help spread the word in my area about HelpNet USA?
HelpNet USA is a nonprofit organization providing free online solutions & tools to nonprofit organizations and their constituents. For individuals in need, HelpNet services include an online database of nonprofit service providers, informational resources, a place to post specific needs, and links directly to numerous organizations that may be able to help.
HelpNet USA is committed to your privacy. You can view our privacy policy and site terms by clicking on the "blue" links here or at the bottom of the page.
To find a particular nonprofit organization or to search through all of the organizations in your area, you may use the database tools in our help network or web directory. You may search by a specific organization name or by zip code. Once you find the organization you are looking for, click on the organization name and you will be connected to their contact information and more.
To find a volunteer opportunity on HelpNet, enter your ZIP code and click on "Search". You can sort the list at any time by distance or service type. Once you have found an opportunity that interests you, click on the link to send an automatic email notifying the organization of your interest. The organization will then contact you about the volunteer position.
"Virtual" volunteer opportunities can be completed from a remote location, virtually anywhere, usually with a computer, Internet connection, phone, and/or fax. Virtual opportunities do not require the volunteer to be physically present at a specific location. To search for virtual volunteer opportunities, click on "Virtual" and then click on your preferred category.
HelpNet USA remains committed to matching volunteers with nonprofits; however, it is the responsibility of the nonprofits that post opportunities on our site to get in touch with their potential volunteers. If you have not heard from the nonprofit you emailed through HelpNet, please email us with the name of the organization and opportunity you are interested in, and we will follow-up with the organization.
Yes. Once registered with HelpNet, you will regularly receive our newsletter with links to volunteering opportunities and special community events. Also, please utilize our availability posting to let charity organizations find you.
To add, edit, or update your account information, login using your user id and password. You will be directed to the member home page where you will find the menu for all postings or personal information.
If you forget your password, click on the link below the login and type in the email address you registered under. Your username and password will be emailed automatically to that address.
Cookies are simply text files that allow a site to recognize you when you return. This means you don't have to log-in again and again. Cookies used by HelpNet and our network are completely safe, and they are enabled by default with most browsers.
Thank you for asking! Please encourage all of your friends to view our site. You may use our tell a friend email feature with a direct link to our site. We greatly appreciate your help spreading the word and we hope to serve you and your local community as a valuable and innovative resource.